Using Information for Good, as We Enter a New Year and Decade

Albert Einstein wrote: “The life of the individual has value in so far as it aids in making the life of every living thing nobler and more beautiful.”*

As we approach 2020 – one fifth of the way into the 21st century – every one of us can ask: How can we make the life of every living thing nobler and more beautiful?

At Wilder Research, we use modern means of collecting, analyzing, and reporting information as powerful tools for improving lives. The past 20 years have seen the evolution and proliferation of information and communication technology, including social media, unimagined even at the end of the 20th century.

On the positive side, modern information and communication technology gives voice to all people. If any of us have a story to tell, we can tell it. We can recognize and celebrate the joys of the world. We can identify the injustices that need fixing. Without social media, for example, we would likely know far less than we do about the genocide and oppression occurring outside the borders of our country, and we would likely have less awareness of tragedies inside of the U.S.

At Wilder Research, we have exploited the benefits of information and communication technology. We can make more meaning and draw more informed insights out of data; we have a greater ability than we did 20 or so years ago to improve the effectiveness of programs, policies, and decisions that affect people.

However, the evolution of technology also has a negative side. Humans can become molecular units of analysis in big data, processed by algorithms intended to create profits for a privileged few. As consumers of what the internet transmits, if we let our guard down, false stories, reinforced by social media bots that spin thousands of perverse messages, can deceive us.

The internet and social media enable us to access directly far more information than we could through other means. However, the lack of standards for curating, assessing, and rating the validity of that information puts each of us on our own: Caveat emptor. With respect to human freedom, the internet and social media democratize our world, yet paradoxically they also offer a powerful tool for manipulation that can upend democratic processes. Sadly, we hear regularly about the ways that totalitarian-inclined leadership uses modern technology for control and constraint.

We at Wilder Research, along with others who do research, have the competence to use modern information and communication technology. In returning to Einstein’s thoughts, we should acknowledge the opportunity presented to us to add value to our own individual lives by using modern technology to aid in making the lives of individuals, families, and communities “nobler and more beautiful”.

As 2020 – a new year, a new decade – opens, let us acknowledge that our efforts to improve society and make life better for all will consume much energy, will encounter barriers, and will not always succeed. Nevertheless, let us keep our eye on the prize of lifting human spirits, building the capacity of people to better themselves, curing the individual and social illnesses and problems that produce disparities and constrict human potential, and helping to guide our society in a positive direction. The prospect of achieving even just a little bit of progress in whatever parts of this big world that we can touch – that should energize us.

Best wishes for the New Year!

*In The World as I See It, 1935.