Saturday, July 19, 2014
Prairie Home Companion recently celebrated its 40th Anniversary with special events and a national broadcast at Macalester College. The program has grown successfully since its first broadcast which included an audience of very few people four decades ago. I did not have tickets for the two evenings of performances, but I sat just outside the fence, with a decent view of the stage and the ability to hear all that occurred.
I wondered: What ingredients make for the success of a program (radio or other), or for the success of an initiative, or for the success of any organization, for-profit, government, or nonprofit? What lessons might Prairie Home Companion have for Wilder Research? How could those lessons help us in our continuous effort to improve and increase our impact on the community? What parallels exist between the development of this radio program and the development of Wilder Research which grew from just a couple of staff , at about the same time that Garrison Keillor brought Prairie Home Companion to the airwaves 40 years ago, to the almost 100 staff that we have today?
For the radio program, several ingredients seem immediately evident:
Creativity. Garrison Keillor, his producers, writers, and others have continually looked for new ways to entertain and to meet the needs of their audience.
Commitment to a mission. The regular and guest performers sought to entertain, but, also to educate and enlighten.
Persistence. Not everything worked the first time; listenership did not blossom immediately; sometimes the performance venues had many empty seats. Nonetheless, the show carried on over the years to build a following.
Quality. All who play a role in the production strive to create the best performances, again and again.
Team work. The show depends on many. Some have greater visibility, but, especially in viewing a production live, you realize the large number of people required behind the scenes who run the show and deliver it to the radio network for worldwide listening.
Old-time religion. Values that Garrison grew up with come through in everything from the songs that are sung to the Lake Wobegon monologues.
Do I see these qualities in Wilder Research? We begin our business year every July 1st. We always want to do a little better each year than the year before, as we try to evolve to meet community needs. Looking forward on “New Year’s Day” this July, I asked myself how we should search for new ways of carrying out our work and how we should strive to improve.
If you like, please let us know how we can best improve to better meet the needs of your organization and the communities you serve. The ingredients for success, listed above, might prompt some thoughts; you might have other ingredients to mention.
Creatively, we hope to bring our many products and services to the next level – to name a few, our program evaluation work, community indicators (e.g., through Compass), return-on-investment studies, and new ways of gathering information through phone and web surveys, focus groups, and other means that we have developed in the past but want to improve. Our Speaking for Ourselves study, which involved a variety of cultural groups in innovative ways, will give new insight that should stimulate creativity. We will release the results of that study during the coming months.
Commitment to mission and persistence in our work have oriented and motivated us over the years. We strive to meet the needs of individuals, families, and communities through research and we look forward to hearing how to better do that during the coming year.
Quality constitutes a strong value. While never perfect, we seek to do the best; we welcome suggestions as to how we can do even better.
Team work. Just as in radio, many people comprise an effective research organization. Some of those people you see (at least their names; some you don’t. All do their part – designing research, collecting data, analyzing data, doing word processing and graphics production, maintaining our library and connections to sources of information, and creating our communications. That team is essential to our Wilder Research impact.
Old-time religion. Wilder Research staff bring strong values to their work. Whether from religious roots, secular humanism, or the many other sources of inspiration that people have, staff at Wilder Research choose to work in an environment where they can apply their professional skills in a way that helps others.
Wishing you the best in your work as you apply your values and talents to your mission of improving the quality of life of our communities!